Gary Katz: Consider Customer Care When Selecting a Supplier

We are thrilled to be hosting this ongoing interview series with Gary Katz, and hope you enjoy these videos as much as we do.

In this installment, Gary discusses:

The importance of selecting a supplier who believes in customer care; a supplier who goes out on a limb and pushes a little further to ensure you have the product knowledge you need
The basics of a trustworthy supplier: stocked products, reliable delivery systems, and smart, strategic employees
The pitfalls of working with a yard that values quick sales over quality products

Dunn Lumber is proud to have hosted Gary’s first Katz Roadshow back in 2003, which is still going strong today and continues to feature Gary's carpentry clinics. Gary is an accomplished professional, and has devoted the better part of the past three decades to educating the construction industry. Whether through his publication THISisCarpentry, one of his articles in Fine Homebuilding, or a presentation at a JLC LIVE show, Gary always delivers enthusiastic and experienced insight to our industry.

Stay tuned for more as we continue our interviews with Gary.

Dunn Lumber Gary Katz Consider Customer Care When Selecting a Supplier Seattle WA 1

Work Truck Organization: How To Be Productive and Professional with Your Tools

October 15, 2019 By Daniel Westbrook

For those of us in the trades, there’s nothing more frustrating than forgetting a tool or digging around looking for the one item you need—it wastes brain space and time. The way you organize the tools and materials in your vehicle may not be something you’ve put much thought into, but it's worth it to do so: great vehicle tool organization shows a pride and professionalism in how we work—and it makes us more productive.

Gary Katz: Consider Customer Care When Selecting a Supplier

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