We are thrilled to be hosting this ongoing interview series with Gary Katz, and hope you enjoy these videos as much as we do.
Dunn Lumber is proud to have hosted Gary’s first Katz Roadshow back in 2003, which is still going strong today and continues to feature Gary's carpentry clinics. Gary is an accomplished professional, and has devoted the better part of the past three decades to educating the construction industry. Whether through his publication THISisCarpentry, one of his articles in Fine Homebuilding, or a presentation at a JLC LIVE show, Gary always delivers enthusiastic and experienced insight to our industry.
In this installment, Gary discusses big mistakes and how to avoid them, including:
- Failure to prepare. Spend an hour making a cut list for the next day’s job, and give good instructions to your supplier so they can build your delivery load in the correct order.
- Failure to think long term. Don't focus on short-term financial gain; create quality customer relationships that will lead to repeat business and valuable referrals.
- Failure to respect people. Honoring your customer is the key to sustainable success.
Stay tuned for more over the coming months, as we continue our interviews with Gary.